Digital guide

My Face Help

Your practical guide to organising everything that happened after an aesthetic procedure that went wrong, and taking back control: gather the information, know which steps to take, and prepare what you need to walk into your next conversation with a qualified professional ready.

“You don't have to solve everything today. You only have to start putting the information in the right order.”

One-time payment · lifetime access

Who it was made for

For women who went through a facial aesthetic procedure that went wrong and now live with doubts, unexpected reactions, disappointing results or complications — and who need to know, before making any decision, which steps to take, what to gather and what they still have to ask about and clarify.

What you get

Timeline

Every procedure, reaction and appointment in the order it happened.

Facial symptom map

Mark areas of the face and describe what you feel in each one.

Document checklist

Consent forms, prescriptions, invoices, reports: what you have and what you still need to request.

Expense tracking

Everything you have already spent, added up automatically.

Final dossier

An objective summary of your case in two versions: full, and one for appointments.

Print or save as PDF

Take it on paper or on your phone to any professional.

What you write stays with you

Symptoms, photos, amounts and notes are saved in your browser and in a private backup tied only to your account. Nothing is sold, shared or used for advertising. You decide what to show, to whom and when.

What's included

  • 15 guided chapters, from the first procedure to the next steps
  • A timeline built automatically in the right order
  • An interactive facial map to record symptoms by area
  • Dated photo records with private backup
  • Checklist of documents and open items
  • Expense table with automatic totals
  • Ready-made questions to take to your appointment
  • A final dossier to print or save as PDF
  • One-time payment, no subscription, lifetime access

Frequently asked questions

Do I have to fill everything in at once?

No. Everything saves automatically and you pick up exactly where you left off. The first 10 to 15 minutes already organise the essentials.

Does it work on a phone?

Yes. The guide was built for phone, tablet and computer, with an option to increase the text size.

Where is my data kept?

In your own browser and in a private backup tied to your account, so you lose nothing if you change devices or clear your browser. Nothing is sold, shared or used for advertising.

How is this guide different from My Face Record™?

My Face Help™ organises the steps to take after a procedure that went wrong, with lifetime access. My Face Record™ is the ongoing log of everything you have done to your face, on a US$ 18 annual license. They are separate products: you can have one, the other, or both.

Is this a diagnosis?

No. It is organisation and preparation material. It does not diagnose, does not prescribe and does not replace assessment by a qualified professional.

What this material does not do

  • It does not diagnose and does not recommend treatments or medication.
  • It does not promise a cure, reversal or result.
  • It does not replace an in-person consultation with a qualified professional.
  • It does not assign blame or judge whether an error occurred.
  • Similar symptoms can have different causes. Acute or severe signs require immediate care.

Purchase and refund terms · 7-day money-back guarantee · My account

This guide is for organisational and educational purposes. It does not diagnose, does not prescribe treatment and does not replace assessment by a qualified professional. If you notice vision changes, severe pain, darkening or blanching of the skin, high fever or difficulty breathing, seek medical care immediately.